My Pet Elephant Essay

Hi. This is the tale about the first occasion when I got a pet. my name is Hugo Lambrechts and here is the place everything started. The previous evening at around 12:00 pm I was going to head to sleep when I saw a present on my bed from my Mom .When I opened my blessing I saw a toy elephant inside. I saw it and I gazed for a long while, took a major breath and grinned. At the point when I was going to hit the sack I was longing for having a pet elephant and how it is have an elephant for a pet. The following morning, it was my birthday! I hopped for delight. Mother welcomed me a cheerful birthday. At that point I saw my father , he was the one I needed to beat, I mean on the off chance that I need a pet elephant, at that point I need to experience him. I said â€Å"Good morning Dad.† At that point father said â€Å"Happy Birthday! What might you like for your birthday?† I asked him â€Å"Dad would i be able to have a pet elephant?† My Dad looked stunned then he chuckled a little then he got genuine. He said with a boisterous voice, â€Å"No! You can’ t have a pet elephant! I mean do you by any chance expertise to deal with an elephant?† I didn’t realize what to state, I was stammering like I was in the North Pole for quite a long time. At that point the school transport passed by with a major â€Å"HONK!† I can’t trust I was spared by the school transport. I was hurrying to get out as quickly as time permits. â€Å"Bye Dad, Bye Mom see ya later.† I said in a surge. At that point I hustled out the entryway in the school transport and off to class. After school, I returned home then I caught my Dad chatting on the telephone then he was discussing work and stuff then it hit me I heard him discussing a present! At that point that made me think. So I just went up to my room and pondered it for quite a while. The following day, while I was having breakfast I saw my father concentrated on the PC searching for something on a site about untamed life and stuff. So it made me wonder to an ever increasing extent. So when I returned from school I saw my Dad and Mom before the TV viewing those narratives about creatures thus when I got exhausted I went upstairs in my room and reconsidered it. At the point when I returned home I saw boxes all over the place thus I asked, â€Å"What are these crates for?† At that point Mom addressed â€Å"We are moving to another house.† At that point I asked† But why?† â€Å"You’ll see.† Said my Mom with energy. Page 3 At that point I went upstairs to pack my things. While we were heading to North Island I was pondering what will the astonishment be? So when I arrived I went running down the vehicle and up the steps and into the room. At that point I saw a crate on the floor and it said To Hugo Dear sweetheart Hugo Glad Birthday! I trust you love your blessing. From your folks At that point when I opened the container it was an infant elephant inside! .Also, that is the account of how I got my pet elephant.

Curious Incident of a dog in the nighttime“ †Mark Haddon Essay

In the â€Å"Curious Incident of a canine in the nighttime† from â€Å"Mark Haddon†, the writer is attempting to bring us closer to the life of a mentally unbalanced youngster by giving us his domain of reasoning and behavior Haddon makes in his book a story that really stands more out of sight. The story discusses the medically introverted ï ¬ fteen-year-old storyteller, Christopher John Francis Boone, who ï ¬ nds the canine of a neighbor dead in the nursery. He needs to ï ¬ nd out who murdered the pooch and wishes to compose a book about it. He is remaining before numerous issues to ï ¬ nd out what truly occurred, in light of the fact that his dad doesn’t like the possibility that he is intruding in the matter of others. In attempting to ï ¬ nd his book his dad detracted from him, he ï ¬ nds letter from his mom, who appeared to be dead toward the starting when in fact she is as yet alive. From that point forward, he is persuaded his dad is a liar and the killer of the pooch, and he flees to his mother in dread that his own father needs to execute him. Toward the finish of the book they are demonstrating the difï ¬ culty to get conï ¬ dence over from a medically introverted youngster. In the closer view is the conduct of the medically introverted Christopher Boone. Straightforwardly from the earliest starting point we notice that something is distinctive with Christopher Boone. The book never legitimately discusses mental imbalance, however a few angles let us know this. The capitals in the book are considered prime number; this language method lets us straightforwardly go in the psyche of Christopher Boone. His reasoning is that prime numbers are acting like life: coherent, yet difficult to completely appreciate. This missing of appreciation of individual is lined all through the entire book, for instance that he has difï ¬ culty deciding people’s feelings from their outward appearances, however he can name every nation on the planet, their capitals and each prime number up to 7057. Christopher perceives his social constraints, and he centers rather around the phenomenal knowledge he shows in different respects. His perplexing mind is appeared in the book with scientific structures and data about space and physics. Christopher Boone is the just one in his group who is making the A-level in arithmetic, with the desire to ï ¬ nish it in material science as well and when he is grown-up he might want to be an astronaut. These inputs, regardless of whether we get them or not, are helping the peruser to get increasingly more into the perspective of this medically introverted kid. We are perusing theâ entire book through the eyes of Christopher, the storyteller, demonstrating us exactly what he is seeing and feeling. This procedure is critical for the story and the message of the book. Christopher’s poor social abilities are appeared from the earliest starting point as far as possible of the Book. He rapidly feels overpowered and his social deï ¬ cits lead to errors and conï ¬â€šicts. He doesn’t let individuals contact him, when an ofï ¬ cer attempts to contact him he ambushes him and needs to go to the prison. However, in any event, during that occurrence, he appreciated the way that his phone has flawless measurements and he has a sense of safety. Christopher’s fixation on the physical subtleties of his environmental factors, especially parts of shading, number, and time†¦serves as an extraordinary resource for him in his examination. At the point when his dad shows up, even he is permitted to contact him, other than with his hands spread like a fan. In all actuality one of the most significant things for him as a medically introverted kid, since his intelligent mind may detonate with an untruth in light of the fact that there will be a million additional opportunities. This difï ¬ culty with a medically introverted kid is likewise appeared in the job of the guardians. His mom, who is believed to be dead toward the start, was fleeing in light of the fact that she couldn’t handle the connection with her own kid. The dad too, who was consistently more settled and had a superior connection with his youngster, is going to a state of distress. Christopher needs to ï ¬ nd out who murdered the pooch, the examination concerning which he attempts to stop on account of his own blame. Notwithstanding, his youngster is uncommon and he doesn’t need to hear what his father is stating and changing the words in his mouth. The father likewise can't be straightforward with his kid, and concocts the tale of the dead mother to ensure him. Christopher has a powerful urge for request, and he attempts to expel any feeling of turmoil from his life. For example, his framework for deciding how great the day will be, in spite of its evident outlandishness, furnishes him with aâ sense of command over the ambiguities and vulnerabilities he experiences each day. The difï ¬ culty of a typical day with a mentally unbalanced youngster is demonstrated well toward the start. The more remote we go into the book; it loses a touch of result. The creator is giving us a few unique parts of a mentally unbalanced kid. What makes the story so unique is that toward the end Christopher is over splitting his apprehensions in fleeing from his dad since he executed the canine and deceived him. Another difficult that is appeared in the book is the difï ¬ culty in making fellowships. Christopher is setting off to an exceptional school; he’s calling different kids idiotic and moronic in light of the fact that no one has his degree of consistent reasoning. He has no companions, the main individual he is chatting with and trusting is Siobhan. Toward the starting we don’t know who this individual is, which lets us think he has a companion in his age that he can speak with. Toward the end we understand it is his instructor and it is truly fascinating to see the techniques and the thoughts that the educator is giving or preparing with Christopher. The book attempts to show the world what is happening in a youngster with mental imbalance. Obviously, it's anything but a guide on the most proficient method to deal with mentally unbalanced youngsters, it is only a story proposed to help non-medically introverted individuals to see better the thinking about this kid. The writer himself worked in anticipation of his book with medically introverted youngsters. As I would like to think the book is truly very much organized and effectively brings the message that it ought to bring. Myself as an absolute apprentice in this field of reasoning, presently find out about this disease and about the standards and guidelines that intuition in the head of such a youngster appear to follow. The difï ¬ culties encompassing this ailment are truly very much spoken to in the job of the guardians. We are simply observing the musings of him and his sentiments, however the story is great at making simply enough hints to see more between the lines. The mother who is fleeing a result of her inability to adapt bringing up her own kid, the father who is attempting to deal with this battle in solitude and who is only ready to do that by continually misleading his own kid. The book was distributed in two adaptations, one for kids andâ once for grown-ups. As I would like to think, the title and the tale of the book appears to be more for kids than for grown-ups. Be that as it may, when you investigate the message and the foundation of this kid, and let the story be a side issue, it is an extremely reasonable and enlightening book about the life of a youngster with uncommon issues. It appears that the end is an only somewhat slim and it appears that the creator was not that cautiou s enough at wrapping up the completion with the feelings of dread and results of chemical imbalance. The book was censured with the possibility that the writer is giving wrong depictions about a kid with chemical imbalance, in spite of the fact that the novel never makes reference to mental imbalance. Seeing as Christopher shows a few of the side effects that are remembered for this sickness, they take the obvious end result. I would prescribe this book to each and every individual who needs to peruse a clever, useful and exquisite tale about a kid with unique needs. The consistent reasoning introduced which likewise instruct a tad about math and material science is the thing that makes this ï ¬ ctional book truly intriguing.

Leadership in Organisations Essay Example | Topics and Well Written Essays - 3000 words

Authority in Organizations - Essay Example To this end, I can attempt to guarantee that all the gathering individuals effectively take an interest, and advantage from the examination bunch meetings. The remainder of the gathering individuals were before long alloted their duties and we set up an examination date. At first I had felt that driving an examination gathering would be simple as we were all companions, took comparable classes and lived in a similar neighborhood. At the point when I appeared for the gathering, I was disheartened to find that in spite of the fact that I was about 15 minutes late, I was really the just one present. I verified that I would great naturedly hang tight for the other gathering individuals. Following 60 minutes, just two others out of 8 gathering individuals had appeared for the investigation bunch meeting. I made plans to begin the gathering as we were at that point running late. The gathering neglected to continue as I had at first arranged as we wound up taking a lot of time bantering on what to consider. At long last it was in the long run concluded that we would concentrate a touch of what every one of us recommended. Because of our absence of planning, the gathering finished almost 30 minutes ahead of schedule in spite of the fact that it had begun abo ut an hour late. While returning home that night, I felt discouraged as I had recently had high trusts in the accomplishment of the gathering. Be that as it may, I settled that I would attempt to guarantee that the following gathering would be better joined in and would run all the more easily. A few days to the following planned gathering, I called up all the gathering individuals and independently educated them regarding what point we would cover during the following examination bunch meeting. I at that point attempted to follow this up by sending them messages to urge them to went to the following gathering and set out to find out about its subject. On the material day, I called up all the individuals toward the beginning of the day and they all affirmed their participation. A large portion of the investigation bunch individuals had the option to appear early, we had the option to have an adequate majority to permit us to begin the gathering instantly. After the examination bunch meeting, all the

How to Generate a Short Article Online

How to Generate a Short Article OnlineFinding a way to generate a short article is nothing new. But with the recent shift in the way the Internet is being utilized, short article ideas and methods are becoming more readily available to the writer.While the old-fashioned article will always remain a tool in marketing the work of the writer, using this to the advantage of a new online audience, the result is two-fold. The short article is more interactive and thus a more beneficial way to get the article written.It's also more advantageous for the author, for the readers, and for the website. That is to say, it can make the writer's career better and provide for more clients.When you become familiar with this technique, it becomes easier to try this. When you start writing about your subject, you are essentially saying that your work is worth talking about. Perhaps you will meet some success as a result of this.Of course, there is nothing wrong with writing what you know, that is to sa y, knowing the subject, the market, the audience, and whatever else you know about the subject. But often when you do this, you have to write something that is lacking in content and depth, while at the same time not speaking the basic English language, which creates a sort of two-sided challenge.Writing about your topic has its advantages, but again, it is always best to know the topic, know how to write in a way that you can communicate effectively, and know how to research something you are writing about. Good writing does not become a profession overnight.Once you become familiar with this, you'll want to become familiar with the different ways to get a short article written, and then you'll want to apply that knowledge. The more you learn, the more you'll be able to accomplish with it. So, practice, practice, practice.

4222-253 Introductory Awareness of Autistic Spectrum...

Complete write up re Autistic spectrum conditions. Include in this the difficulties that those with these conditions have and the behaviour they may exhibit. How do you support those with Autism, who else may be involved and how do you ensure effective communication with autistic people. Give actual exampls of your support where possible. Introductory awareness of autistic spectrum conditions. Autism is a developmental disability caused by neurological dysfunction. It affects the way a person understands and responds to the world, how they hear, see, feel, sense, perceive and interpret everything around them. This may affect how they eat, sleep, dress, work, spend leisure time etc. They are likely to have repetitive behaviour†¦show more content†¦There is generally some impairment of social interaction and of imagination. People on the Autistic spectrum can differ hugely in their abilities from being exceptionally intelligent, far above the norm to having severely impaired intellect, this is why it is called a spectrum. Other conditions which may be association with ASD are Asperger’s Syndrome and Learning Difficulties. Many individuals with an autistic spectrum condition experience sensory difficulties so they may have a heightened sensory awareness so are not able to function in the same way as someone without the condition. Sensory overload is a common complaint of people with ASD and can lead to an inability to function if the noise is too loud or the light is too bright etc. Behavioural characteristics associated with autistic spectrum conditions are inappropriate eye contact, repetitive movement, stiffened motor control and literal interpretation. Individuals may exhibit such behaviours because they feel ‘safe’ when carrying out the repetitive movement and have a lack of social awareness so make inappropriate eye contact and may be very stiff in themselves because they lack a means of expressing themselves comfortably. They may also become highly stressed if routine is disrupted or sense are overloaded. If

Reforming the US corporate tax structure by switching to a territorial

Essays on Reforming the US corporate tax structure by switching to a territorial system Essay Reforming the US corporate tax structure by switching to a territorial system The tax system that is applied by USA to tax its corporate sector has an overall effect on the US economy, since it determines the total revenues that can collected from taxes, and the consequent annual federal budget capacity (Mullins, 7). Currently, the USA corporate tax system is orientated towards a more foreign tax credit system, also known as a worldwide tax system, which taxes the USA corporate both for the incomes earned domestically and also the revenues earned abroad (United States Congress, 186). This form of taxation has some limitations in that it opens avenues for the multinational corporations to apply accounting and other legal avenues of tax avoidance to reduce the taxes that they pay domestically to the USA government. The corporate apply the tax credit system that allows the MNCs to reduce their tax burden by the amount they pay in foreign taxes (Taxfoundation.org, n.p.). Therefore, switching to a territorial system structure will be more advantageous to the USA government tax collection system. This is because, a territorial system will replace the taxation of the incomes of the USA corporations from everywhere in the world, into the taxation of the corporations that are only operating within the USA (Drabkin, Serwin and Tyson, 12). While this might seem like a disadvantage since it will reduce the incomes that are generated from the foreign-based companies, it is highly advantageous because it will ensure that the multinational corporations that are incorporated domestically within the USA do not deduct the expenses consumed by their franchises, branches or subsidiaries overseas (Taxfoundation.org, n.p.). This will prove to be a great tax advantage for the USA, since the multinational corporations incorporated domestically will be forced to have to pay taxes on all the revenues generated annually, without the existing loopholes of tax reductions off ered by deducting the expenses of the subsidiaries operating abroad. Multinational companies incorporated in the USA are able to reduce their domestically paid taxes through shifting the domestically earned incomes into the low tax foreign countries where their subsidiaries operate, through allocating the domestic incomes into the interest expenses and other fixed costs incurred by the subsidiaries (Taxfoundation.org, n.p.). Additionally, the domestic incomes earned by the USA multinationals is reduced through having the multinationals lower the taxes payable through inflating the inter-organizational prices for their transactions with their overseas subsidiaries (Mullins, 22). Therefore, through switching to a territorial system tax structure, the USA will be able to seal all these loopholes that the multinationals have been using to repatriate their domestically earned incomes to foreign jurisdictions where the taxation is much lower. This will in turn ensure that all, the domestically earned incomes by the multinationals will be subjected to taxati on, thus increasing the tax base and the total tax revenues collected from the USA multinationals, when compared to the current foreign tax credit system (Drabkin, Serwin and Tyson, 27). Additionally, the territorial tax system structure will be able to tap on the incomes covered by the financial assets held by the foreign-based subsidiaries of the multinationals, which in turn means that the USA tax base will be able to tax the whole domestic income of the multinational based at home, while also taxing on the financial asset incomes of the foreign subsidiaries, thus increasing the tax revenue collected from the corporate taxes (United States Congress, 187). In addition, the adoption of the territorial system will be advantageous, since it will enable the multinationals to stop repatriating their domestically earned incomes to the foreign jurisdictions where the taxation is lower, making it possible for the companies to expand and also create more employment opportunities for the USA population (Drabkin, Serwin and Tyson, 35). However, while the adoption of the territorial system would be advantageous to the USA tax revenue collection capacity, it could be somehow eroding the benefits of all the foreign incomes that are generated from the foreign jurisdictions. In this respect, the strategy of switching to a territorial system that would effectively reform the current structure of taxation in the USA is the application of the 95:5 rule. Under this strategy, the territorial system will act as a hybrid of both the current worldwide system of taxation and also a territorial system, where the multinationals are exempted from paying 95% of the taxes on revenues they generate from abroad, and only required to pay 5% taxes on such revenues (Drabkin, Serwin and Tyson, 37). This system will prove to be beneficial, since it will ensure that the foreign-tax base capacity is not lost entirely, while ensuring that the domestically earned incomes will be subjected to taxation entirely (United States Congress, 186). The effect would be a very effective hybrid taxation system that is orientated more towards the territorial system structure. Switching to a territorial system improves capital import neutrality (CIN), through ensuring that the multinationals incorporated in the USA will only pay taxes for the income they earn domestically (Mullins, 47). This will then mean that they are not burdened by more taxes like they are currently under the worldwide tax structure, where they pay tax on incomes generated domestically and also incomes generated internationally to the USA government (Taxfoundation.org). This will ensure that the tax burden for the USA corporate is lowered, and they are equally competitive to the corporations incorporated in other jurisdictions (United States Congress, 187). The notable change that will be required to implement the switching into a territorial system is to change the laws of computation of the deductible expenses, such that the deductions that were previously made in terms of expenses for the overseas subsidiaries would no longer be deducted from the taxable income of the USA corporatio ns income that is earned domestically (Mullins, 21). Works Cited Drabkin, Eric, Serwin, Kenneth and Tyson, Laura. Implications of a Switch to a Territorial Tax System in the United States: A Critical Comparison to the Current System. Berkeley Research Group, 2013. 1-41. Print. Mullins, Peter J. Moving to Territoriality? Implications for the United States and the Rest of the world. International Monetary Fund, 2006. 5-51. Print. Taxfoundation.org. A New Way to Tax Corporations: Switching to a Territorial System. Tax Foundation, January 09, 2012. Web. December 11, 2014. http://taxfoundation.org/article/new-way-tax-corporations-switching-territorial-system United States Congress. Options to Improve Tax Compliance and Reform Tax Expenditures. Washington, D.C: U.S. G.P.O, 2005. 186-190. Print.

“The Money Box” by Robert Lynd free essay sample

In 1925, The Money Box came in sight which Robert Wilson Lynd created under the pseudonym Y. Y (Ys, or wise). It is worth noting that he is one of the great contemporary essayists of English literature. Robert Lynd was an Irishman, he was born on April 20, 1879, in Belfast. He received a Protestant education in Belfast. Lynd started his literary beginnings with the drawings of Irish life. In 1901 Robert moved to London. There he actively participated in the various newspapers. Surprising is the fact that his circle of savor covered practically everything. Many of his essays, such as On Holidays, The Money Box, On Good Resolutions, are confirmed by his creative thinking.His essays were the result of his art and his interest in various things and thoughts. If you are looking for something witty and filled with humor, then The Money Box is a befitting essay. This essay examines an important problem of the human psyche. We will write a custom essay sample on â€Å"The Money Box† by Robert Lynd or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page He considers the desire to save and the desire to spend, which arises in many people recognition. Robert Lind believes that our human recognition consists of two I. The first I saves, but the second, on the contrary, spend. The I that tries to save is perspicacious and it must ensure the upcoming of the world.At once in the essay frequently the first â€Å"I† that is trying to save is contested with the second one that spends. That who spends loves every minute of his life and wants to live life to the fullest. He sees no purpose why the joyfulness of the present-day should be left for the future. This is why the struggle between the â€Å"I† what saves and the â€Å"I† what spend follows. A still small voice acts as a judge. The essay itself is easy to read, as it is described with the help of jokes, suggestions, and references. The money box is an instrument in order to present the authors opinion on the preservation and expenditure of funds.The story opens with a dialogue amid the author and his niece who is trying to discover how to open the money box, before putting in a coin. The money box is like the delusion of wealth. When the coins get into the box, it becomes not quite a pleasant thing. However, opening this box becomes a significant concern for the mind. It is understood that the desire to spend something overcomes the desire to save, even at such a young age.The writer believes that the money box as a gift is absurd since parents give children a sentiment of their own greed. When the author considers the money box, he is transferred to the remembrances of his childhood. He remembers how he did everything possible to turn up his money box, which he articulated calmly, using a diversity of images and comparisons. This exciting essay ends with a reference to the money box. The writer in it suggests that there is an extremely vital need for a balance among saving and spending. The author demonstrates that preservation should not be an obsession, and if we talk about spending, then they should not be meaningless.In his essay, the author uses specific and rather sensitive words and phrases, such as a lot of mickle makes a muckle. Of course, they are a very suitable choice for writing natural prose. In many cases, in the essay, the author gives human capacity to the money box. This gives it a humorous and truthful image. There are also mythical figures, such as Tantalus, as well as modern figures such as George Cruikshank, Arnold Bennett, and Balzac. The essay is really easy to read and carries with it an incredible life experience.Robert Wilson Lynd was an astounding Irish writer, a polite literary essayist, and a strong Irish nationalist. Thanks to his â€Å"The Money Box† essay you will not only get the pleasure of reading but also immerse yourself in the most significant reflections. Of course, his essay and what he tried to convey in it will leave an impact in the life of each reader, or at least make the reader to think a little.

Alcohol And Drug Abuse Among College Students Essays -

Alcohol And Drug Abuse Among College Students Jon Rigell English 101-07 Cause and Effect Essay Dangerous Acts Alcohol and drug abuse has been an active habit among college students sense the 1960s. The immediate cause of this behavior was the youths need to rebel against the overly conservative American society. This rebellion led to a since of freedom for the young adults, which caused them to continue acting in these unintelligent manners. After a short period of time, late teens just did not belong if they were not participating in the mischievous acts. Substance abuse quickly became a way of life for many young adults. As a result, this inapt behavior still continues today. To first-time college students, acting in a way that parents would disapprove somehow exhibits breaking from the womb. This Mom cant control me now attitude greatly contributes to substance abuse among undergraduates. These students have been taught throughout their entire lives exactly what not to do; but they now have the ability to decide for themselves. Naturally, the late teenagers are intrigued about what has been forbidden to them in the preceding years. This inquisition results from inexperience. The growing strictness of parents greatly interferes with the maturing of adolescents. Consequently, teenagers enter the final stages of growth at the college level instead of high school. The college campus provides a vast learning environment in which students easily break from parent limitations. Students perplexity intensifies as the parents role of guiding is omitted. The naive young adults, now forced come to their own conclusions, often make poor choices. Costly mistakes prevail as the underdeveloped adults lack the proper preparation of which the university environment requires. This college environment proves to be a very trying atmosphere to the young adults. Confusion and hardship inevitable follow departure of the home. Thus, the college years have developed into a time for finding oneself. Alcohol and drug abuse provide a means to conceal feelings of insecurity that arise from the students uncertainty of themselves. Substance abuse acts as a stress reducer through the beginning stages of college. The most common characteristic of a human being is the necessity to adapt to a given surrounding. This trait consists of both good and bad aspects. Certain adaptations are positive while others can be destructive. Many students enter college with extensive education on substance abuse. Unfortunately, these students receive a hands on lesson from peers that indicates using is inconsequential. Fraternity parties and dorm room gatherings overcome the students. Some of these students even disapprove of these social functions at first. However, they quickly become immune to the atmosphere. The end result is the participation of these once pure students in the conventional behavior. The facts and statistics are quickly forgotten and washed away. The students who do not adapt and choose to abstain are immediately labeled negatively. By choosing not to participate in the universal activity on campus, these students limit their social life. This is a tremendous sacrifice. College supposedly represents the best years a persons of life. No one wants to miss out due to being perceived as overwrought and uptight. For this reason, students compromise their high ethics and beliefs in order to belong. By relinquishing, they rid themselves of the undesirable depiction, and they become normal. These students end up joining right into the excitement and promptly show disregard for the beliefs that had previously held such importance. Other students begin with just a couple beers and move on to harder drugs. The same logic and reasoning that justifies drinking is incorporated into the decision to try drugs. More than not, students are under the influence of alcohol when experimenting with a drug for the first time. Once the initial defensive shields are let down the students morals and limitations quickly deteriorate. This leads to continuous substance abuse thereafter. With friends partaking in the unhealthy acts themselves, guidance away from such behavior is difficult to come by. Students fail to notice the negative effects of the abuse due to their surroundings. As long as grades are maintained and classes are accredited for, students are capable of justifying this wild way of life. The dangers of this behavior are easily overlooked when responsibilities are being met. The undergraduates

religion essays

religion essays Syed Shah September 15, 2004 Mr. Flynn 305/01 Throughout history, people have established different systems of government. They have been based on different views of how people should be ruled. There are many types of governments. Some types of governments are democracy, republic, monarchy, communism and many others. The democratic government was first introduced by Ancient Greece. The democratic government is a political system in which the people of a country rule through any form of government they choose to establish. In modern democracies, supreme authority is used for the most part by people elected by vote. In a democratic government majority rules. Monarchy has been around since the Egyptians. The pharaoh was the King of the monarchy. A monarchy is a form of government in which one person has the hereditary right to rule as head of state during his or her lifetime. Monarchs include such rulers as kings and queens, emperors and empresses, tsars, and Kaisers. In a monarchy the person really doesnt deserve the position and the only reason they get it because of hereditary right or they were born into the royal family. I think a democratic government is better because it lets the people chose. They chose their leaders and the leaders they vote for are the ones that have similar ideas with them and the people know what the best is for the people. They experience everyday life and they know what the problem is in their society. In a Monarchy the King or Queen do what they think is right and they might not know what happens in the society. They dont know the problems the people are facing with unless advised. There are many different types of governments. Each government was suitable for its civi ...

A description of the values of the 1960s and compared to the values of Essay

A description of the values of the 1960s and compared to the values of today - Essay Example To discuss it further, changes with the values of the society has been notably noticed thus, this paper aims to compare the past and present and then evaluating it through a good reflection of it. A good example for this comparative reflection paper is the television shows â€Å"Leave it to Beaver† of 1960s and the â€Å"Family Guy† of today. Both television shows focus on the story of a certain family. However, these two shows do not portray the traditional type of a family but rather the dysfunctional one. â€Å"Leave it to Beaver†, is under the production where in black and white features are visible. It is pretty obvious that this show has been quite old as well. The way characters act was somehow different and so the film style (such as sound effects, camera tricks and so on) that they had. This show represents the society where in simplicity with fun is the main goal. It is a good thing that they made the show as a contrast of what an ideal family really is so that they could get the people’s attention towards their show. Dysfunctional scenes and actions that were seen during the show are not so deeply intense that children would misinterpret it. It was just like simple immature things that Beaver did thus, making its viewers laugh. This shows that during 1960s, the values of the people are very interactive and simple. They are not so liberated about the world. The culture was not yet abuse in terms of too much immorality that people do. On the other hand, â€Å"Family Guy† discusses the values of the society today. Family Guy is a cartoon show that also portrays family dysfunctions. Just like Leave it to Beaver, it also has its main goal that is to get the attention of every family through a clear and fun demonstration of what the society of today really are. It is more liberated and straight forward of the current happenings with regards with the people’s society. Both television shows showed what type of society they have during their

Lindsay Lohan Essay Example | Topics and Well Written Essays - 750 words

Lindsay Lohan - Essay Example According to Russell Davies, Lindsay Lohan's negative publicity is helping her lagging career. Her target audience loves the drama in her life and has her fans begging for more. She appeals to her audience in the following ways: Drama: She is constantly embroiled in one drama or another; whether it is getting into a fight with her father or breaking up with her celebrity boyfriends or girlfriends. She has got more than enough media coverage over her love life In the past few years Lindsay has been in the news for all the wrong reasons. Drunken driving, alcoholism, addiction to prescription drugs, party hopping and multiple sexual relationships. Lohan's self- destructive behavior has generated concern among her fans that have idolized her. Achievement: Lindsay has been driven by the need of achievement at a very young age and has achieved success when she was a mere child. The possibility of failure may have made her insecure; hence it has come out in the destructive behavior that she has been indulging in lately. Autonomy: Perhaps the need for asserting her independence after years of shouldering the surrogate responsibility of supporting her family has led to a conflict within her subconscious needs, where she wants to give vent to the years when she wasn't able to have fun like other girls. Exhibition: She also drawn to the need for attention, perhaps Lohan believes that negative publicity is better than no publicity at all. Harm avoidance: she has put a restriction order on her father because she believes he has done enough damage to her immediate family. Succorance: There is also a chance that Lindsay's behavior is actually a subconscious cry for help, after her break up with Rogan she has openly confessed that "She is Alone." Celebrities often believe that they are above the law and that rules of social conduct do not apply to them because of their identity. They also revel in the media attention that they get when they suffer from addiction and other antisocial conflicts and behavior. According to Michael Scott, who works at Sierra Tucson, a renowned drug rehab facility in Arizona "Celebrities also know that admitting to an addiction gives them good press and can get them out of bad situations, such as fights, car accidents, moments of bigotry and so forth. By focusing on rehab, they avoid depictions of themselves as sexual predators, out-of-control alcoholics or people with severe psychiatric problems". There also certain glamour attached to celebrities who die young or destroy their lives and relationship, perhaps Lindsay Lohan is

Inequality in British Schools Essay Example for Free

Inequality in British Schools Essay The educational system is one of the most influential institutions in society as it provides young people with a vast amount of knowledge, attitudes and skills. These are acquired formally through set lessons or informally through the ‘hidden curriculum’ which provides the unofficial and unplanned consequences of school experience. Social Inequality is one of the major preoccupations of sociology. The relationship between inequality and education has been studied for many years. Although it seems obvious that educational success is simply down to an individual’s capabilities and motivation, sociological research shows that the inequalities in social class, gender and race and ethnicity have had a huge influence in the differential achievement within British schooling. The development of the educational system in Britain was first put in place to secure equal educational opportunities for all young people, however despite these efforts, sociological evidence states that not all children with the same ability achieve the same success. Some sociologists, such as Charles Murray have contended with the idea that genetic intellectual potential determines an individual’s performance in school. This idea is rejected by the conflict theorist’s as they believe social class to be one of the main factors that determine whether a child is successful at school or not, as there are major differences between the levels of achievement of those that are part of the working social class and those apart of the middle class. (Macionis. J, Plummer.K, 2008) One of the main explanations for this is material deprivation. Working class families are financially in a worse position than those of the middle class and therefore are not able to make the most of their educational opportunities. As they are living in poorer housing conditions they may not have the space at home to be able to complete their schoolwork with full concentration. The lack of financial funds means that many families will not be able to provide their children with the necessities needed to fully develop within education, for example a household computer, sports equipment, or even money for school trips. It may be financially difficult for parents on a low income to support their children in higher education as well. Although student grants have been put in place, many children avoid higher education as they worry about the debt or travel costs. It also more likely for those from a working class  background to be managing education with a part time job, such as paper rounds or shop work, this can cause conflict between the amount of time available for work and the amount of time spent on studying. (Browne. K, 2005) Research suggests that it is not only factors outside of the school that can effect achievement; there are also factors inside the school that have an impact on a child’s educational experiences. Teachers have been known to take into account things such as a child’s standard of behaviour, dress, speech and their social class and background and this reflects how teachers treat particular individuals within the classroom. Teachers are often part of the middle class and the children that share the same values and standards are likely to be seen as ‘brighter’ than those with working class values. The working class have a different focus on their values, attitudes and their lifestyle in soc iety. This often works as a barrier to the success of the working class. The blame for underachievement is often focused in the direction of the family and community. These material and cultural conditions put working class children at a disadvantage when it comes to achievement in schools. Many of these factors, which have no relation to biological potential, have contributed to the educational class divide in Britain. Sociologist Robert.K.Merton was credited for the term ‘self-fulfilling prophecy’ which focuses on a teacher’s attitude towards a pupil, for example if a pupil is labelled as bright and is encouraged and praised by the teacher, the child will feel self-confident and will strive for success. On the other hand if the teacher labels a pupil as ‘un co-operative’ or from a ‘poor’ background, this can cause low self-esteem and the pupil will be likely to fail to achieve much success. The Neo Marxist’s perspective on class stratification in Britain claims that schools create a ‘false class consciousness’ so it seems that they promote equal opportunities for all, but they really reproduce a capitalist division of labour, preparing young people for class-determined careers in the labour market. Willis (1977) accepts the Marxist’s view on education being closely linked to the needs of the capitalist’s system; however he does not agree with the idea of there being a direct link between education and the economy. (Macionis. J, Plummer.K, 2008) His study found that â€Å"poorer children often grow up in environments where people see little hope of upward social mobility and rebel against the system rather than trying to  conform with in. In such an environment adults often discourage rather than encourage success at school.† (Macionis. J, Plummer.K, 2008) Social class is not the only inequality in Britain’s schooling. So ciologists have also found a link between gender and academic success. Until the late 1980’s there was high concern about the underachievement of girls. Societies had been structured to consider schooling more important for males than for females. Although the gap in gender inequality has narrowed in Britain, many women still study traditionally feminine subjects, such as literature whilst men are more likely to study subjects that are seen to be more masculine like engineering. (Macionis. J, Plummer.K, 2008) Sue Sharpe in a 1976 survey called ‘just like a girl’ discovered that the priorities of young girls were ‘love, marriage, husbands, children and then jobs and careers, more or less in that order’. When she repeated her research in 1994, she found that the order had changed to ‘having a job, career and being able to support themselves before having a family.’ (Browne. K, 2005) Weiner (1995) has argued that teachers have more forcefully challenged stereotypes since the 1980’s and sexist images have been removed from learning materials, which could be the reason for the changes in girl’s attitudes towards their own education. The increase in incentives for girls to gain qu alifications has been due to a number of reasons, one of them being the women’s movement that managed to achieve a great deal of success in challenging traditional stereotypes for women’s roles in society. Many women now look past traditional roles, such as housewives and mothers and are motivated to gain independence and to do well in their careers. Women on average work hard during their time at school and are more motivated to do well. They put more effort into their presentation as they give up more time to do their school work. (Browne. K, 2005) It is clear that there have been major changes in the gender perception of girls in Britain’s schools and the inequalities between males and females has become less and less. Although certain traditional gender perceptions exist through subject choice, females now have more equal opportunities to gain knowledge within the classroom and achieve success. However in modern day society the tables have now turned and there has been a sudden ‘moral panic’ over the underachievement of boys. (Weiner, Arnot and David 1997) Swann (1992) found that boys dominated class discussion by often acting inappropriately and interrupting, whereas girls  are known to have a more laid back attitude within the classroom and are praised for their abilities to listen and co-operate, which leads to the teacher having a more positive view to girls within the class, helping to produce the ‘self-fulfilling prophecy’ of girls greater achievement levels. (Holborn.M and Langley.P, 2002) Mitsos and Browne accept that boys are under-achieving and suggest that it is because men are culturally encouraged to appear macho and tough in society and these types of behaviours take place within the classroom and distract from learning. They also believe that the decline in manual work may result in the working class boys losing motivation as it is getting harder and harder to find jobs. Although these reasons seem valid, sociologists believe that more research has to be done within this area. (Holborn.M and Langley.P, 2002) More recent studies on education and gender have come away from the simple ‘differential achievement’ and now take into account a lot more processes within schools. The active role of the pupil is seen to create gender relationships and the way in which children form ideas on identities is seen to have a bigger impact. We have discussed social class and gender inequalities within Britain’s schools; however we are still to look into ethni city and race and the effects this has on differential achievement within schools. Many children from ethnic minority backgrounds tend to not do as well as other members of the population when it comes to education. Similar to the working class issues as majority of ethnic minority groups are part of the working class they face a series of disadvantages in social conditions, such as poor housing conditions and higher rates of unemployment within their home, which can cause a disadvantage in the chances of success. (Macionis. J, Plummer.K, 2008) Ethnic minorities are also at a disadvantage in school as they often suffer from isolation or racism from other pupils or are even discriminated against from teachers. Although, all schools in Britain are now legally obliged to have an anti-racist policy and teachers are now trained in equality legislation, research in secondary schools has shown conflict between white teachers and African Caribbean pupils. Stereotypes of African Caribbean young males have caused teachers to have more positive expectations of other ethnic mi nority groups, more than others. This explains the high level of black exclusions from schools and also explains why most permanent exclusions are down to disobedience of some sort, for  example pupils refusing to conform to school rules or being verbally abusive to teachers. The Labelling of certain pupils can cause them to comply with what is expected of them, for example disruptive behaviour and therefore leads to major effects on achievement. Phoenix (2001) conducted numerous studies identifying racism in schools; some suggest teachers discriminate against black and South Asian students, treating them in stereotypical ways. (Holborn.M and Langley.P, 2002) Racism can cause ethnic minorities to feel in some ways rejected from society and therefore racism within schools can cause young people to feel rejected from school as well, which can lead to prevention of achievement as individuals are not able to work to their full potential as they are not happy and comfortable in the school environment. Not all sociologists agree with the inequalities of ethnic minorities in schools. Taylor (1981) argues that the emphasis on faults in the education system should be treated with some degree of caution. Teachers do not necessarily behave in ways that reflect negative stereotypes of ethnic minority groups according to Taylor and that many teachers consider ethnic equality within schools to be of a high level of importance. (Holborn.M and Langley.P, 2002) There is enough evidence to link differential achievement with inequalities within Britain’s schools. Social class and ethnic inequalities effect the education and success of some pupils to some extent. Although, there have been developments and improvements on equality in society as a whole including educational institutions, there is still a long way to go before all individuals can be provided with equal opportunities of success. There are still clear class divisions within Britain’s schools as the working class are constantly at a disadvantage which prevents them from achieving to their full potential. Ethnic minority groups have very similar issues that need to be addressed in order for equal opportunities to evolve. However, there have been drastic changes in gender equality in schools and females and males are now being treated equally within the classroom. These changes have occurred within the whole of society as traditional gender stereotypes have been broken. These changes have had positive results as females now strive to achieve success. Referencing Browne, K., 2005. An introduction to sociology. 3rd ed. Cambridge: Polity Press Holborn, M., Langley, P., 2002. Sociology Themes and Perspectives. Fulham: Collins Macionis, J.J., Plummer, K., 2008. Sociology. 4th ed. Essex: Pearson Moore, S., Aiken, D., Chapman, S., 2006. Sociology A2. 2nd ed. Fulham: Collins Girls and Education (online) Available at: http://www.historylearningsite.co.uk/girls_education.htm Assessed on 07/06/2012

A more customer oriented business :: essays research papers

Silk & Soft Srl is a family-owned company whose field of activity is the catalog retail sales of silk textures including a home delivery service. Since it was found, in 2002, the company succeeded to form a network of devoted customers by constantly sending its product catalogues directly through mail and also offering highly qualitative materials imported mainly from Asian countries (China, India, Malaysia etc.). During the first year, the business has proved to be quite profitable because of the limited number of employees and the low level of competition on the silk textures market in Romania. Starting with the year 2003, it was noticed that the sales began to decline due mainly to the entrance on the market of powerful retail chains, better said, hypermarkets that were selling silk textures as well at a lower price. In the situation of the stores, the customer had the chance to see the product and buy it at once. Taking into account the above presented evolution of the market, our company decided to switch from its traditional marketing strategy to a more customer driven process. Due to this, the Marketing Coordinator thought at that moment a more customer-oriented activity was needed. Such an activity could be achieved through increasing the number of employees and their involvement in providing a superior service to the customers. Employee knowledge and involvement were considered an important component of our marketing strategy and included the following actions to be taken: †¢ Take more care of customers. Sending catalogues by mail proved not being enough to develop our business. Thus, now the employees have to constantly talk to our customers and visit them. All salaried employees at our firm, including top management, are required to take a minimum of 50 phone orders each year. They have the duty to make customers feel important and appreciated by using their name and finding ways to compliment them, and taking into consideration that it is important to be sincere. All employees have also to think about ways to generate good feelings knowing that the customers are very sensitive and know whether or not you really care about them. They also have to thank the customers every time they get a chance. †¢ Keep the loyal customers. The employees have to develop "loyalty" programs where customers are rewarded for their fidelity. Such a program can include price discounts or gifts consisting in free silk textures on special occasions, such as birthdays, season holidays, weddings etc.

Best Practice Companies: Training in the Airline Industry

After September 11th, there was a great deal of turmoil in the airline industry as a tremendous amount of money was needed to be allocated toward other things such as security enhancements. As a result, most airlines cut back costs in other departments, especially in the department of training. However, some airlines deemed training their employees effectively to be pertinent to their development, and thus decided to enhance their training programs to provide a more long term benefit. This is part of what contributed to the title of a â€Å"best practice company† for many of these airlines. They recognized training as not only a fundamental part of human resource management but also for their growth and reputation. Training offers a way of developing skills, enhancing productivity and quality of work, and building worker loyalty to the firm, and most importantly, increasing individual and organizational performance to achieve business results. Training is widely accepted as an employee benefit and a method of improving employee morale, and enhancing employee skills has become a business imperative. Increasingly, managers and leaders realize that the key to business growth and success is through developing the skills and knowledge of its workforce. The best practice companies we observed included Southwest Airlines, Jetblue, British Airways, Singapore Airlines, and Virgin Atlantic Airways; all of which have made it on the Fortune 500 list of â€Å"Most admired Companies†. We came to the conclusion that these five airlines can be seen as best practice companies in the field of training, due to their dedication in providing high quality training, their innovative training tactics, and their emphasis on training in customer service. Dedication To Providing High Quality Training as a Means to Being a Best Practice Company: The superior quality of training is something in which these airlines take a great deal of pride in, and has been achieved through employee motivation and an intensive amount of learning. Three of the airlines including Southwest, Jetblue, and British Airways actually have â€Å"training universities† in which every employee is expected to attend. Some classes are standard for everyone in the workforce, while others cater to specific jobs, such as pilots, stewards, ground workers, etc. Employee's are paid for the time they spend in class at these designated schools and will typically work forty hour weeks doing so. All five of these airlines cater to the learning development of their employee's, to ensure complete knowledge of the company and their specific job. Dedication To Providing High Quality Training: Southwest Airlines The key to success in any organization is motivation, the ability to rally a group of people behind a specific goal. When motivation is in place employee’s engage in low absenteeism and job satisfaction, to name a few. Herb Kelleher, the founder and creator of Southwest Airlines has been able to do just this through many ways such as implementing training and career development programs. As many people have heard Southwest does not hire for skills but rather attitude and personality. Before considering if you would like to be employed you must first ask yourself, â€Å"Am I motivated? † if not there is a great chance you will not be hired. Not having all of the correct skills on the other hand is not something to worry about seeing how Southwest will train you for the skills needed. ‘It is the people; it has always had to do with their selection,† Heskett says. †They are selected primarily for attitude, and most people primarily select for skills. They have a particular view for people who will fit into a team-oriented organization and the airline industry is team-oriented. If you have people pointing fingers, you have problems† (people. bu. edu). Southwest has develo ped their own training program which they have named the â€Å"University for People. † This school is based in Dallas out of the Love Field Airport. , more specifically within an old airplane hanger. Within this hanger employee’s engage in a significant amount of role-play. For example someone might get to play the pissed off customer whose flight just got cancelled or the mother traveling with her children. The whole center has been designed to facilitate learning in real life situations. â€Å"The University for People is where new recruits are sent for orientation and indoctrination into Southwest's culture. They get to see video footage of Herb Kelleher, Southwest's legendary founder, dressed as Elvis at a company party and otherwise carrying on. † (key. om) Southwest is an organization that believes in continuous learning therefore Southwest’s â€Å"individual employees become ‘international learns’ who look to learn in everyday experiences rather than occasional classes† (ccp. com). The main purpose of the University for People is to introduce and enforce hard work, high-energy, fun, local autonomy, and creativity. Dedication To Prov iding High Quality Training: JetBlue Airlines JetBlue, which has only been in existence since 1999, has learned the training practices of many other airline companies to formulate its very own unique program, and has since been extremely effective. JetBlue established its own universities to ensure that people were properly trained; they have the College of Flight, the College of In-flight, and the College of Customer Service (Wynbrandt134). Third, the company consciously evaluates employees, including management and gives them feedback. Once hired, pilots and flight attendants are sent to Florida for three weeks for their training. JetBlue’s philosophy on training is creating the best working environment so the crew is motivated to work for the company. The Chief Learning Officer at JetBlue University shares the training viewpoint behind the company. At JetBlue U, our goal is to provide our crew members the tools they need to succeed. These tools include the technical aspects of each crew member’s responsibilities†¦ and inculcation of our crew members in our unique corporate culture† (Sosbe). Many airline companies have separate training sessions for pilots and flight attendants, because the nature of their training material is very different. However, JetBlue tired something different, â€Å"Flight attendants and pilots are together for much of the first two weeks, and while a lot of the training is in separate classes, there is still a lot of overlap. Most airlines keep the two employee groups strictly apart. † This process of putting the two groups together is a strategic method of JetBlue who believes that â€Å"analysis of accidents have revealed that lives have been saved when the crews were comfortable with one another† (Peterson 184). The first week of JetBlue U is about crew culture. They use icebreakers and activities to bond the flight attendants and pilots. They then go over Federal Aviation Administration or FAA regulations. They have a lifestyle lecture, â€Å"the vagaries of drugs and booze awareness, and even hair and makeup pointers† (Peterson190). Each crew member must follow the appearance standards. From the second week on, the flight attendants and pilots divide into their different areas of focus. Dedication To Providing High Quality Training: British Airways British Airways, which is the largest airline in the United Kingdom, and considered one of the largest in Europe, is a best practice company because of the in depth way they train their employees. They put time and effort into educating their pilots, flight attendants, and other company personnel. They go above and beyond the required amount of training. They have even created their own university, and incorporate real life simulators as a training component. According to 2006 Fortune 500 Magazine British Airways ranked seventh under the airline industry category, British Airways is, â€Å"catching the competition wide awake. † British Airways is always finding ways to make their company more profitable. According to Oracle press, â€Å"British Airways is using a new, comprehensive learning offering from Oracle to create a global learning programs for its 48,000 employees. † This company has taken pride in making the best company it can be. Dedication To Providing High Quality Training: Singapore Airlines Singapore Airlines is one of the most renowned companies in the world and is ranked in Fortune as number seventeen in the year 2007 list of â€Å"World’s Most Admired companies. Singapore Airlines’ CEO, Chew Choon Seng, attributes his company’s success to their extensive training programs. â€Å"Training is a necessity, not an option. It is not to be dispensed with when times are bad†¦ Training is forever. No-one is too young to be trained. † As you can see, there is no one in the company that is not trained extensively. This keeps everyone in the business on their toes and ready to handle any situation. Mrs Lam Seet Mui, Singapore Airlines’ Senior Manager for Human Resource development, talks about two types of training that Singapore Airlines does. Essentially we do two types of training, functional training and general management type training. Functional training is about equipping people with the skills to do their job, to make them technically competent and confident as possible†¦ The general management training has to do with the softer skills. † Within these two groups, Singapore Airlines trains about 9,000 annually, the same amount as the National University in Singapore. Their courses are usually short and concise, and they feel that this allows them to be efficient and stay committed. (www2. arwick. ac. uk) To share the latest ideas and newest training techniques, Singapore Airlines brings together 50 executives from different departments all over the world. When the executives return they have all been exposed to the latest ideas and should be prepared to be a role model for the changes being made to better the company. (Fung) Dedication To Providing High Quality Training: Virgin Atlantic Airways Virgin Atlantic Airlines has only been around since 1984 and has managed to become the second largest airline in the United Kingdom. (Branson 185) Virgin Atlantic has been formerly recognized on many occasions for its excellence in training. In 2005 they won the regional final of the National Training Awards. The awards acknowledge outstanding and lasting excellence and success through training. Dr Graeme Hall, Chief Executive of UK Skills, who runs the National Training Awards on behalf of the Department for Education and Skills, says, â€Å"Effective training will help create a more effective, productive and flexible workforce. The message to UK Plc is simple: invest in training to gain a true competitive advantage. Meanwhile, Virgin staff are happier and more motivated, and attrition is down. (Jackson 25) Like the other airlines, Virgin is committed to instilling a great deal of learning into the minds of their employees. This is accomplished by outlining the company framework, and using a variety of techniques to teach, with an emphasis on e-learning. Although Virgin Atlantic Airlines does not have a so called â€Å"unive rsity† to train its employee's, it does have a general training facility used to employ all of its staff and specializes in individual e-learning. One of the groups Virgin is most noteable for training is their management team. After the major descent in air travel following the attacks of 9/11, Virgin Atlantic went through a period of intense growth. The management team however, was not quite ready to take on such a period of rapid growth or to respond to new opportunities which may unwillingly present themselves. Branson also found it keen to increase the amount of management vacancies that were filled internally, to safeguard Virgin's work culture. In order to provide a resolution to this shortcoming, â€Å"Virgin decided to send all of its 120 managers on personal development workshops at Roffey Park, at a cost of ?2,000 to ?3,000 per head†. (Bringing out the Branson) The workshops began with individual coaching sessions that set personal development objectives for the managers, based on feedback from the 360-degree appraisal and personality tests. These were followed by a series of activities that aimed to instil Virgin's leadership principles into management behavior. The program finished by producing individual personal development plans and split each group into two sets of six managers, who met up six times over the next nine months to monitor their own progress and bounce ideas off each other. (â€Å"Bringing out the Branson†) Innovative Training Tactics as a Means to Being a Best Practice Company: Another distinguishing feature of these airlines is the innovative practices used to train their employees. A typical day of training will use an extremely wide variety of ways to enforce and encourage productive learning. These techniques include: on-the-job training; apprenticeship training; role playing, scenario building, classroom training; and electronic learning, which may involve interactive Internet-based training, multimedia programs, distance learning, satellite training, other computer-aided instructional technologies, videos, simulators, conferences, and workshops. We noticed that the majority of the innovative training has been used for the pilots as many airlines have taken advantage of today's great technology to provide an excellent source of simulated training. Also, with the release of the new aircrafts, such as the airbus, there has been an increase in providing new training tactics to meet the quality of the new aircrafts. Innovative Training Tactics: JetBlue JetBlue has been all over the media for its developments in pilot training. Special training for pilots is given to ensure they know the newest technology and procedures. In 2005, JetBlue signed a contract to send their pilots to College of Flight were they are trained by experienced professionals at Embry-Riddle Aeronautical University. â€Å"The agreement calls for Embry-Riddle to deliver the ‘Initial Training Course’ (TS1) and the ‘Recurrent Training Course’ (TS2) to JetBlue’s ‘College of Flight’ instructors beginning in early 2006. The instruction is designed to enrich the pilot training programs for JetBlue’s fleet of Airbus and Embraer aircraft† (Embry-Riddle). JetBlue wants to equip its pilots with the most current information. As part of the plan, all current and new JetBlue flight instructors will be taking introductory and advanced courses designed to boost teaching effectiveness for instructors who provide academic and simulator training to front-line pilots† (Embry-Riddle). A major difference between JetBlue’s training programs compared to other airlines is JetBlue pays its employees for their time during trainings. â€Å"Certain other big airlines, when they hire pilots, they say ‘you’re privileged to work for us, so we’re not going to pay you while you’re in training. Moreover] we’re going to make your pay for your own hotel [during your training]. ’ And then little wonder people come out of the class mad because they had to borrow money or they had to sacrifice, and they didn’t really respect the company because they took advantage of them† (Wynbrandt135). JetBlue not only pays their pilots, but pays for all of their accommodations while training. JetBlue makes their employees feel like they are cared about. An important role in their training is feeling like they are wanted. Pilots sign a five year contract guaranteeing them employment, which doesn’t allow the company to lay them off. According to Neeleman, the net result is â€Å"employees are convinced the airline cares about them† (Wynbrandt135). Upon graduation from the University there is a final exam to test each crew member on the knowledge they have acquired. There is a graduation ceremony and many crew members have flights that depart the next morning. â€Å"They’ll be training two groups a month, cranking out the crew members at the rate of nearly one hundred a month† (Peterson 199). Innovative Training Tactics: British Airways British Airways has developed an extensive training program for both their fight attendants, and pilots. They have developed flight simulators to make their training program tangible. The flight simulators offer joint aviation instruction. Their flight simulators make up the biggest Boeing training center outside of the United States. They are using the most worlds most advanced technology to make the simulators create real world situations. The simulation training includes use with Boeing and Airbus Airplanes. They include work with Boeing 747, Boeing 777, Boeing 767, Boeing 757, Boeing 737, and Airbus A320. British Airways has also included pilot, ground school, and cabin safety to their training programs. Their ground school teaches JAR approval aircraft type-technical courses. They are computer based training and used in every day work. Each class that they offer is two hours long. The classes incorporate scans, procedures, and relevant aspects of the company. The pilots that take the class are tested every three days to make sure they are on task, and have understanding of the course material. The course generally last ten to twelve days, and in order to enroll in the course they are asked to take a pre-course for two to three days on flight management computers. British Airways also uses a number of approaches to prepare their cabin crew for emergency situations. They are trained in cabin safety in areas that include: fire and smoke, wet drills, slide descents, and door operation. They are trained on any and all of the different planes that they fly, so that they are familiar with all of British Airways fleet. Each area of training for safety focuses on different situations. For cabin simulators they teach the crew about skills and how to deal with any emergency situation. They start with the fire and smoke training. The crew is training how to deal with a plane fire emergency. They are given realistic simulation on first and they are taught how to with them in a orderly fashion. They then move on to the wet drills. For this drill the crew is taught how to operate a life jacket, and they are taught how to help the passengers in a water landing. The last set of training workshops that the crew goes through is door operations. In this class they are taught how to use the exist doors and cabin doors. Innovative Training Tactics: Virgin Atlantic Airways Virgin Atlantic Airways utilizes the company Canadian Aviation Electronics (CAE), which is a worldly renown company that provides â€Å"customized training services for pilots and maintenance technicians ranging from integrated programs to deployable ground school capabilities and e-learning solutions. Their philosophy is to â€Å"enhance clients' safety and efficiency and provide clients a training environment where they can continuously pursue a practical and operational learning experience through new and innovative technology. † (â€Å"Simulation Products†) There are five different simulator programs in which CAE uses to train pilots, one of which is a simple piece of CD-Rom software which can used at any computer. The other four programs involves the use of a large piece of machinery which utilize programs and are operated by controls that are similar if not identical to what pilots would typically be exposed to when operating an aircraft. The great thing about this new wave of training is that it is extremely hands on and interactive, and it caters to individual learning and progress. Whether the pilot in training is at home or at the training facility using the flight simulators, they can progress at their own pace, which ultimately maximizes learning. Each program is divided into a number of sections or chapters which contains an exam at the end to make sure that the information has been retained. Another great feature about CAE's flight simulators is they even use satellite technology to display current weather conditions across the world, so that the pilot will be prepared to fly in any type of climate. In addition to using actual weather conditions, there are 3D synthetic environments used in every visual system. CAE has been able to make quite the name for itself over the past few years, as it has become a standard training program for the military, has been adopted by a number of other airlines, and has revolutionized human resource management in the field of training and development. â€Å"Simulation Products†) Virgin Atlantic Airways has been recently been labeled as one of the most innovative airlines in the world for their plan to send a select few of their best pilots to have the opportunity to go through astronaut pilot training. In the article titled â€Å"Virgin Atlantic Pilots Are Out of This World,† it was quoted that all 700 of Virgin Atlanic's pi lots are welcomed to apply and those who are chosen â€Å"will receive nine months of aerobatic, fast jet and executive aircraft for zero gravity flights training. They will then spend the next nine months flying the mothership and participating in Mission Control work – the last nine months will be spent flying Virgin Galactic Spaceships into space. Once they have completed their 27 month secondment they will return to Virgin Atlantic as qualified pilot astronauts. â€Å" (Virgin Pilots Are Out of This World With Virgin Galactic) Emphasis on Training in Customer Service as a Means to Being a Best Practice Company Perhaps one of the most significant contributing factors of these companies success is their emphasis on customer service. All of these airlines recognize the importance in training their employees in providing excellent customer service in order to achieve customer satisfaction and retention. Although spending excess time training in this field is expensive, the long term benefits are substantial as they build a clientel more willing to invest their time and money with the airline which pleases them the most. Emphasis on Training in Customer Service: Southwest Airlines â€Å"The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit† (southwest. om). By following their mission created by founder and former CEO Herb Kelleher, Southwest literally has taken off and become a model for a best practices industry. This dedication has led Southwest to develop 10 organizational practices that facilitate the coordination among 12 distinct functions: pilots, flights attendants, gate agents, ticketing agents, operations agents, ramp agents, baggage transfer agents, cargo agents, mechanics, uelers, aircraft cleaners, and caters by building relationships of shared goals, shared knowledge, and mutual respect (coachingandmentoring. com). Emphasis on Training in Customer Service: British Airways British Airways serves as an example for other companies because they have a good grasp on what to do to make their customers and employees happy. According to EMCOR, British Airways focuses on, â€Å"serving its customers by getting people where they need to go. † If every airline took pride in their customers like British Airways, the airline industry would run smoother. British Airways customer relations department talked about how they take pride in their customer service, â€Å"we try to ensure you have a good experience when you travel with British Airways†¦ we do our best to respond to you quickly and appropriately. † Emphasis on Training in Customer Service: Singapore Airlines Singapore Airlines also places a strong emphasis on customer service training, especially for the stewards and stewardess's, then they must go through two interviews and a written test to even get an offer. After the offer each person must go through four months of training to be prepared to handle the toughest of situations. Some sections of this training includes Food and beverage knowledge, passenger handling, language and communication skills, and safety equipment procedures. Knowing the food and beverage is important because it is important to be able to tell each customer what they are eating on the flight. Passenger handling deals with how to respond to different customers. This includes making sure that each customer is happy and knowing how to satisfy them if they look upset. This also has to do with communication skills. The easiest way to find out how a passenger’s flight is going is to ask them. Since there are many passengers this must be done in a timely and orderly fashion. (www. worksingapore. com) Emphasis on Training in Customer Service: Virgin Atlantic Airways Virgin Airways uses a great deal of scenario building to help their employee’s achieve the highest customer satisfaction. When in training, they will divide the room into groups, each of which includes a current employee who has experienced a situation where a customer was upset with them. The current employee acts as the enraged or frustrated customer, and the other trainees are evaluated based on the way they handle the distressful situation. Afterwards they are given constructive criticism on how they can improve. (Jackson 220). Virgin Airways pays a lot of attention to their customers and emphasizes on providing an excellent customer experience. â€Å"Superior customer service and stress-free travel are two things that our travelers have come to expect from Virgin Atlantic,† said Chris Rossi, Vice President Sales and Marketing, North America. (Branson 78) Interview with Mark Swigonski: After bringing all of our research together, we decided that Southwest would be the best airline to conduct an interview with, since they seem to have the strongest emphasis on both employee and customer satisfaction. We managed to find a Southwest pilot by the name of Mark Swigonski who has been an active pilot for well over ten years now. We asked Mark via email â€Å"What do you think about airlines trying to model Southwest and their best practices within the same industry or different industries? † He replied †The economic plan is a model for any industry. Stimulate sales by making your product more affordable for more people. Instead of making a large profit on a few sales, make a small profit on lots of sales, thereby stimulating the business. Southwest airlines has made air travel affordable for the average American. People who would never dream of flying before can now afford to. Herb says we do not compete with other airlines, we compete with the automobile. One more story. When Southwest first started, the price of a ticket on Continental from Dallas Love to Houston Hobby was $220. Southwest charged $19. People came to Herb and said why don't you just charge $50, you're still a quarter of the price. Herb answered, we will never do that. We will charge what we need to, to make a profit and never a cent more. We are going to stimulate traffic. Southwest still works that way. We also asked â€Å"What would be an anticipated obstacle if companies model this, and are there any financial costs and/or benefits? † He replied, â€Å"It's embarrassing. When you start up an airline and have no first class, no assigned seating, and say you can't afford to buy something, it is embarrassing. If you can't afford it, you can't buy it. You just have to have the self discipline to abide by that rule. You also need patience to wait for the correct market opportunities. Southwest currently has a couple of billion in the bank, waiting for an opportunity. They are in no hurry and will buy airplanes when the price is right, but not before. Three airlines have gone out of business in the last week. The opportunity will be there soon and Southwest will capitalize when the time is right. That takes a great deal of fiscal discipline. Conclusion: Implications and How Other Companies Can Benefit From These Training Tactics Based on the evaluation of our five airline companies, we analyzed how other companies both within and outside of the industries could provide a benefit, and what costs may be associated. We realized that some of the short term implications are the high costs associated with providing such a dedicated training program. These extra costs include what is necessary to run the outside training universities as seen with Southwest, JetBlue, and British Airways. Within the training universities are all of the expenses necessary to use all of the innovative techniques such as the expensive simulative training and all of the software needed for that, as well as the online training programs used both inside and outside of the classroom. These airlines are also responsible for paying all of the highly qualified people who instruct these training courses. The extra time spent in training is also very costly, especially since many of these airlines make some of the training practicum standard for everyone, regardless of their future occupation with the company. Clearly, there are a great deal of costs incurred when running such an extensive training program that is so heavily focused on the employees. However, we concluded that the long term benefits actually outweigh any of these initial costs, because not only will the turn over rate decrease, but business will grow as there will be a more dedicated workforce. More training will prepare all employees for different situations and make them more competent workers. It will also weed out people who do not want to dedicate themselves to the job, making it easier to identify people that actually want to be there. With better workers the company should notice a more efficient use of its resources and it will eventually make up what it lost on the cost of training through more profit in the long run. Maybe a person will be able to help four more customers a day after being trained longer. Four more customers a day adds up over the years to unbelievable amounts of profit. Or perhaps a person gains a better understanding of how to make a machine work more efficiently and can make more products quicker than before. A dedication to training goes hand in hand with a company that succeeds over its competitors. If other companies wish to adopt a training model as extensive as these five airlines, then they must be prepared to take the risk in engulfing an extensive amount of costs, but be aware of all the positive outcomes and benefits which will result. After analyzing the qualities that make these five airlines best practice companies we determined that there are several similarities, however, each airline had a distinguishing trait that gave their company an identity. Southwest is most distinguished for its belief in the idea that if employees are happy, then customers are happy. They focus nearly all of their time and energy in creating a motivational environment to encourage employee satisfaction which eventually transcends to customer satisfaction. British Airways is most notable for their incredibly high standards in training practicum. They call for a rigorous training program so as to achieve only the most qualified employee's. Singapore Airlines strives to be the best in every aspect, whether it be in providing the best customer service, best food, most comfortable seating, or best employee motivation tactics. Singapore believes strongly in the idea that there is always room for improvement. JetBlue is successful in their attempts to standardize education and encourage a solid learning environment in their training practices. They incorporate five core values—safety, caring, integrity, fun and passion—into every aspect of education. They also provide centralized crew-member education in common topics with common courses, creating a strong team orientation and commitment to a greater corporate good. (Sosbe). Virgin Atlantic Airways is most well known constant strive to be innovative in all aspects of the company, whether it be using the most technologically advanced tools for training, or being the first airline to train pilots for space travel. From these five remarkable characteristics, we formulated three main points which were used throughout the paper to draw in the primary defining similarities of these best practice companies. These main points included a dedication in providing high quality training, innovative training tactics, and an emphasis on training in customer service.

The Growth Of Population Growth Essay - 1422 Words

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